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@sanjaykeditor·Chat Support Best Practices | GlowTouch
This post discusses best practices for chat support and shows how you can implement these in your contact center.
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@sanjaykeditor·
GlowTouch Technologies Adds Two New Executives
GlowTouch Technologies welcomes Tammy Weinstein and Jonathan Ellsworth, adding their extensive sales, marketing, and communication experience in BPO.
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@sanjaykeditor·How Chat Support Can Improve Customer Satisfaction | GlowTouch
Read this post to learn about the benefits of chat support. Chat improves customer satisfaction and makes other channels more effective.
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@sanjaykeditor·7 Benefits of Outsourcing Customer Service | GlowTouch
Benefits of outsourcing customer service include access to specialized skills, technology, scale, reduced cost, and focus on core business.
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