Viesearch / Help
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Help

About us and our search engine

Please look for your question before contacting us.

Account

I have an account but my website is not showing up to make changes?
How do I add my picture to my editor profile?
What does having the "Require approval for new friends" privacy box checked do?
What does having the "Private profile" privacy box checked do?
What does having the "Enable personal search history" privacy box checked do?
I would like to remove my editor account, website information, or email address. How do I remove it?
What does having the "Profile comments" notification box checked do?
What does having the "Website activity" notification box checked do?
What does having the "Comment replies" notification box checked do?
What does having the "Friend request" notification box checked do?
What does having the "Viesearch updates" notification box checked do?

General

I replied to a Viesearch email but did not receive any response?
How does the total searches number increase without the homepage showing new "Recent Searches"?
If there are more than 10 featured sites in a category what happens to the eleventh site?
I am following you on Twitter, will you please follow me back?

Registration

Do I need to register an account to add my website?
I joined but did not receive the email to confirm my account?

Websites

How do I edit my website information?
Someone tagged my website with a keyword that is not related. How can I remove it?
How do I change my URL?
How much does it cost to upgrade my website to be featured?
I verified my website and it has been listed for some time and you are asking me to verify it again?
How can I update my website preview/thumbnail image?


Account

I have an account but my website is not showing up to make changes?
Automatically claim listings when you verify your email address. Changing your email address also updates your websites and claims any websites associated with your new email address.

How do I add my picture to my editor profile?
Click "Settings" at the top of the page and enter the URL of your picture in the Picture URL box.

What does having the "Require approval for new friends" privacy box checked do?
If this is checked, you must approve new friends before they are added to your friends list.

What does having the "Private profile" privacy box checked do?
Only you and your friends will be able to see your profile.

What does having the "Enable personal search history" privacy box checked do?
View searches you've made in the past 30 days in your own personal search cloud! You may delete your history at any time.

I would like to remove my editor account, website information, or email address. How do I remove it?
We keep the removal process simple and easy. Each message sent by Viesearch contains an instant unsubscribe/removal link at the bottom. Additionally, you may sign in to your account and click the "Remove your account" link found at the bottom of your settings page. All your information will be permanently deleted.

What does having the "Profile comments" notification box checked do?
You will receive an email when someone comments on your profile.

What does having the "Website activity" notification box checked do?
You will receive an email when someone likes, rates, tags, or comments on a website you manage.

What does having the "Comment replies" notification box checked do?
You will receive an email when someone replies to one of your comments.

What does having the "Friend request" notification box checked do?
You will receive an email when someone wants to add you as a friend or accepts your friend request.

What does having the "Viesearch updates" notification box checked do?
You will receive an email when we update our change log.

General

I replied to a Viesearch email but did not receive any response?
Due to the overwhelming amount of spam we receive every hour we no longer monitor incoming email. To make sure your message reaches us please use our on site contact form. We reply to every support ticket opened using this method in a timely manner.

How does the total searches number increase without the homepage showing new "Recent Searches"?
To prevent abuse we filter the "Recent Searches" list so it hides adult and URL searches. This does not affect your search results or availability of websites.

If there are more than 10 featured sites in a category what happens to the eleventh site?
We show up to 10 featured sites per page of search results. If there are more than 10, featured site number 11 will be in the first position on page 2. These featured sites are listed newest first.

I am following you on Twitter, will you please follow me back?
Yes. We try to follow all of our followers back. It might take a day or 2 but we will get to you!

Registration

Do I need to register an account to add my website?
No! You may submit your website for inclusion without logging in. If you choose to register later simply use the same email address to claim your site!

I joined but did not receive the email to confirm my account?
Please click the resend link found on the sign in page. Add support@viesearch.com to your safe-list to prevent the message from going to a bulk folder.

Websites

How do I edit my website information?
As the owner of a website you can edit the information by signing in and clicking the edit link found at the top of the more details page or directly on your editor profile.

Someone tagged my website with a keyword that is not related. How can I remove it?
As the owner/editor of a website you can remove any of its tags by signing in. The person that added the tag can also remove it.

How do I change my URL?
For security reasons we do not allow website URLs to be changed. If your website address has changed please delete your old URL and submit the new one.

How much does it cost to upgrade my website to be featured?
The price varies based on current market demand and also depends on the duration you wish to be featured for. To see the current price please click upgrade and browse to the payment form.

I verified my website and it has been listed for some time and you are asking me to verify it again?
To make sure our search results stay fresh and relevant we check to make sure your website is online every couple weeks and we also ask that you verify your submission once a year.

How can I update my website preview/thumbnail image?
We automatically update your preview picture randomly about once a month. If you would like yours updated sooner please browse to your website and click the Refresh Pic button located under the current preview picture. We will update your preview picture as soon as possible. (This option is for approved sites and is available once a week)