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@govindkavaturieditor·Thena: Customer Engagement Platform for Slack
Thena is a customer engagement platform for Slack. It organizes customer channels, connects to internal tools, allows escalations, notifies teams, and analyzes behavior.
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@govindkavaturieditor·
HubSpot-Slack Integration with Thena
Convert Slack messages into Zendesk tickets using Thena. Contact information is automatically mapped between Slack and Zendesk, and a support agent is assigned to the ticket.
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@govindkavaturieditor·