Practice of shared services has started since beginning of 1980s. There are many big organizations across the globe which are operating in shared services outsourcing with great success. According to a survey more than 30% of U.S Fortune 500 companies have implemented a shared service center.
With decades of experience as call center executives and leaders of companies who hired call centers, Call Center Authority has created a service to help navigate this confusing and complex landscape. We help companies like yours, who are looking to outsource their call center, find the right call center company at no additional cost.