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Viesearch·
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@gilpintraveleditor·
Does Your Business Have a Communication Plan for Travel Emergencies?
During a travel emergency, uncertainty about whom to contact can make an already difficult situation worse. Employees may call their manager, HR team, administration department and booking provider separately. Internal teams may then struggle to confirm the traveller’s location, itinerary and immediate needs. A corporate travel communication plan should define emergency contacts, escalation levels and responsibilities. Travellers should know where to seek assistance, while internal teams efficiently manage the crisis.