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Home / Business / Information Services / Information Technology Consulting

Dialpad Joins Verint to Enhance Workforce Management Integration

https://hrtech-news.com/dialpad-joins-verint-to-enhance-workforce-management-integration/

Dialpad partners with Verint to deliver an integrated workforce-management solution that combines real-time communications data with scheduling, forecasting and agent performance metrics helping contact centers optimize operations and empower agents.

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