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Viesearch·
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@teamfinrateeditor·
Understanding the Chargeback Process
The chargeback process allows customers to dispute unauthorized or erroneous transactions on their credit or debit cards. Once initiated, the card issuer reviews the claim, contacts the merchant for evidence, and decides the outcome. This protects consumers, but frequent chargebacks can lead to penalties or account closure for businesses, highlighting the importance of effective chargeback management.