To provide an understanding of the requirements of ISO/IEC 20000-1:2018 for anyone involved in defining, planning, auditing, implementing or managing a service management system (SMS) based on ISO/IEC 20000-1:2018 and provide difference between ISO 20000:2011 and ISO 2000:2018. This 5 Days Lead Auditor Training course creates an opportunity for the graduates to get better placement in the industry as this course enable you to help the organization to consistently provide products.