The general perception to our market research is that most of people working in retail think that they are in the job of customer service, however customer service is just one component of retail and the culture is missing out on bigger picture. The baseline principle for any sales channel is to generate sales whereas the specifications of achieving this are quiet different as to other channels.
The Supply Chain Consulting Group (SCCG) is one of the leading UK based, Supply Chain and Logistics Consultancies operating in the UK, Europe, Asia, Africa, Australia and the USA. Established in 2004, SCCG provides high quality, pragmatic and implementable Logistics, Warehousing and Supply Chain solutions, specifically tailored to the clients requirements. We bring...