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social network analysis 
Idiro provides predictive analytics for companies with large customer networks: telecoms, social networking sites, and online gaming. Social network analysis is predicated on the assumption that people tend to maintain links with their friends over time, by calling, texting, sending IMs, and other means.
Jungle Torch SEO Software automates everything from social network analysis to complete SEO reports.
Shoutanalytics is a social media analytics tool for social media marketing, social media management, social network analysis, and social CRM.
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