To put it simply the Dynamics 365 is an advance and more integrated version to Dynamics CRM. It brings all the needs for developing business solutions on the same cloud-based platform including ERM, NAV, AX and CRM solutions. By making the transition from Dynamics CRM to 365 gives the business ability to manage all their data and operations in the same place and enjoy greater user- freedom. There are additional tools that further facilitate the analysis and business model creation.